Effective Date: [To be Updated]
At SmartTechSG Pte Ltd. ("SmartTechSG", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
Order Information
When you place an order, we collect information necessary to process and fulfill your purchase.
How We Use Your Information
We use the information collected to:
• Process and fulfill your orders.
• Communicate order confirmations and shipping updates.
• Provide customer support.
• Improve our products and services.
• Prevent fraudulent transactions.
• Comply with legal obligations.
Third-Party Services
To operate our business efficiently, we may share necessary information with trusted third-party service providers, including:
• Payment Gateway Providers
• Shipping & Logistics Partners
• Google Analytics
• Shopify Services
These providers only receive the information required to perform their services and are expected to protect your information.
Payment Information
Payments are securely processed through our authorized payment gateway providers. SmartTechSG does not store your complete payment card details on our servers.
Cookies
Our website uses cookies and similar technologies to:
• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
• Complete your orders
• Provide customer support
• Meet legal and accounting requirements
• Resolve disputes
Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Request corrections
• Request deletion of your personal information
• Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
SmartTechSG Pte Ltd.
Email: info@smartech.sg
Phone: +65 9338 4504
Address:
68 Circular Road
#02-01
Singapore
Business Hours:
9:00 AM – 9:00 PM (Singapore Time)