Terms & Conditions - Effective Date: 08 August 2026
Welcome to SmartechSG. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these Terms & Conditions.
Please read them carefully before using our website.
General
These Terms & Conditions apply to all visitors, customers, and users of the SmartechSG website.
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this page.
Your continued use of our website constitutes your acceptance of the updated Terms & Conditions.
Products & Pricing
We make every effort to ensure that product descriptions, specifications, images, availability, and pricing are accurate and up to date.
However, occasional errors may occur. SmartechSG reserves the right to:
• Correct pricing, product descriptions, or specification errors
• Modify or discontinue products without prior notice
• Refuse or cancel orders affected by pricing, inventory, or technical errors
We apologize for any inconvenience should such situations arise.
Orders
Once your order has been successfully placed, you will receive an order confirmation via email.
SmartechSG reserves the right to cancel or refuse any order due to:
• Product unavailability
• Pricing or product information errors
• Suspected fraudulent activity
• Payment authorization failure
• Violation of these Terms & Conditions
• Unforeseen circumstances beyond our reasonable control
If payment has already been processed for a cancelled order, an appropriate refund will be initiated using the original payment method.
Payments
We accept payments through secure and trusted payment gateway providers.
For your security:
• All transactions are encrypted
• Payment information is processed securely
• SmartechSG does not store your complete debit or credit card details
Orders will only be processed after successful payment confirmation.
Shipping
Estimated delivery timelines are provided for your convenience and may vary depending on:
• Delivery destination
• Courier partner
• Customs clearance (where applicable)
• Weather conditions
• Public holidays
• Other unforeseen circumstances
Customers are responsible for ensuring that the shipping information provided during checkout is complete and accurate.
Warranty
Selected SmartechSG products include a 3-Month Limited Warranty as specified on the respective product pages.
Warranty claims are subject to inspection and approval by our technical team.
The warranty does not cover:
• Physical or accidental damage
• Water or liquid damage
• Unauthorized repairs or modifications
• Damage caused by misuse or improper handling
• Normal wear and tear
Please refer to our Warranty Policy for complete warranty terms and conditions.
Returns & Refunds
Returns, exchanges, and refunds are governed by our Returns & Refunds Policy.
Please refer to the dedicated policy page for complete details regarding eligibility, timelines, and the return process.
Intellectual Property
All content available on the SmartechSG website—including but not limited to text, graphics, product images, logos, icons, videos, product descriptions, website design, and other digital assets—is the exclusive property of SmartechSG or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission.
Limitation of Liability
To the maximum extent permitted by applicable law, SmartechSG shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
• Use of our website
• Purchase or use of our products
• Delayed or failed delivery
• Temporary website interruptions
• Any inability to access our services
Our total liability shall not exceed the purchase price of the affected product.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore.
Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Singapore.
Contact Us
If you have any questions regarding these Terms & Conditions, our team will be happy to assist you.
SmartechSG
Email:
info@smartech.sg
Phone:
+65 9338 4504
Registered Address:
68 Circular Road
#02-01
Singapore
Business Hours
Monday – Sunday
9:00 AM – 9:00 PM (Singapore Time)
Thank you for choosing SmartechSG. We appreciate your trust and remain committed to providing premium products, reliable service, and a seamless shopping experience.